1. Could you introduce the organization Generations on Line?
Generations on Line is a not-for-profit (Non-governmental organization) that helps introduce the Internet to older people who are afraid of computers and never used the Internet. The program is web-based software that has large-type directions in plain language on each page. So it guides older people through each step and helps them to use the basics of the Internet immediately without lessons.
Generations on Line includes a multilingual search, powered by YAHOO! In 36 languages; an intergenerational chat about memories of the past; very simplified email that enables individual accounts for each senior; and links to other sites. The links page is specialized for the Generations on Line Canadian version (see www.generationsonline.org/canada.)
To help make the program as easy to manage as possible, we also provide a kit of materials. These include a plastic frame for the monitor with reminder tips; email address booklets; a booklet showing each page and Frequently asked questions; key board and tips charts; and posters for the staff to encourage participation.
We provide the program to places where older people congregate, such as nursing homes, public libraries, senior centers, retirement communities and low income housing. Generations on Line is now in 1050 such places in nearly every state throughout the United States and in Canada.
More information is available at www.generationsonline.org.
2. It is said that “Generations on Line” is registered in many English speaking countries: which ones are the most interested in your program?
Generations on Line is in Canada, where we launched this year. We will be seeking not-for-profit partnerships in other countries. We realize it is critical to be managed by a local agency who understands the culture, marketing needs and demographics of its population.
3. What is the average age of the Seniors that use your program?
Our oldest user is 102; next oldest 97; down to 65. The program is geared for people over 65.
4. Considering the population aging and the increase of the number of Seniors in the forthcoming years, have you made some decisions about how to reinforce your presence in social facilities?
Our program is not going to go on forever. It is designed to help those in need now who grew and worked without computers. The next generations will not need Generations on Line.
5. Do you have some partnerships with some companies or organizations related to the Internet? If yes, could you quote them?
Yes. We are partners with SeniorNet, which is the premier learning centers program in the US and Japan and elsewhere (www.seniornet.org) and with YAHOO! Which provides our searching capabilities. Generations on Line is the winner of the highest award for innovation in older adult learning from the American Society on Aging.
6. Are you planning to give Generations on Line a worldwide dimension?
Yes. Timing and logistics will depend on local partners in each country.